Empowering Future Technology
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FAQ

Q1: How to create an account?

Q2: What should i do if I forget my password?

Q3: How to updated account information?

A: If you ever forget your password, you can request it by clicking on the "Forget your Password" link on the log in page.

Q4: Is it necessary to create an account?

A: If you ever forget your password, you can request it by clicking on the "Forget your Password" link on the log in page.

Q5: How to use the Bom Import Tool?

A: If you ever forget your password, you can request it by clicking on the "Forget your Password" link on the log in page.

Q6: How to search a product?

A: If you ever forget your password, you can request it by clicking on the "Forget your Password" link on the log in page.

Q7: How to checkout?

Q8: How can I return my product?

Q9: Can i order out-of-stock items?

A: If you ever forget your password, you can request it by clicking on the "Forget your Password" link on the log in page.

Q10: Can i order items which are not in stock list?

A: If you ever forget your password, you can request it by clicking on the "Forget your Password" link on the log in page.

Q11: How can i consult order information?

A: If you ever forget your password, you can request it by clicking on the "Forget your Password" link on the log in page.

Q12: Will I receive an e-mail confirmation of my order?

A: If you ever forget your password, you can request it by clicking on the "Forget your Password" link on the log in page.

Q13: How can I track my order?

A: If you ever forget your password, you can request it by clicking on the "Forget your Password" link on the log in page.

Q14: What should I do if product is damaged in delivery?

A: If you ever forget your password, you can request it by clicking on the "Forget your Password" link on the log in page.

Q15: Can i cancel my order?

A: If you ever forget your password, you can request it by clicking on the "Forget your Password" link on the log in page.

Q16: How do i expedite an order?

A: If you ever forget your password, you can request it by clicking on the "Forget your Password" link on the log in page.

Q17: How could I pay the order?

A: If you ever forget your password, you can request it by clicking on the "Forget your Password" link on the log in page.

Q18: When can I receive my items?

A: If you ever forget your password, you can request it by clicking on the "Forget your Password" link on the log in page.

Q19: How to track the order online? (If this is possible)

A: If you ever forget your password, you can request it by clicking on the "Forget your Password" link on the log in page.

Q20: Will you inform me after shipment? How?

A: If you ever forget your password, you can request it by clicking on the "Forget your Password" link on the log in page.

Q21: Can I view all my past orders?

A: If you ever forget your password, you can request it by clicking on the "Forget your Password" link on the log in page.

Q22: What region(s) can the items be sent to?

A: If you ever forget your password, you can request it by clicking on the "Forget your Password" link on the log in page.

Q23: How can I get my VAT invoice? (only applicable in Mainland China)

Q24: Why can't I receive invoice with items? (only applicable in Mainland China)

A: If you ever forget your password, you can request it by clicking on the "Forget your Password" link on the log in page.

Q25: Can I change the name in my invoice? (only applicable in Mainland China)

A: If you ever forget your password, you can request it by clicking on the "Forget your Password" link on the log in page.

Q26: Can I bargain with you if I order large amount of items?

A: If you ever forget your password, you can request it by clicking on the "Forget your Password" link on the log in page.

Q27: Can I choose self-pick up?

A: If you ever forget your password, you can request it by clicking on the "Forget your Password" link on the log in page.

Q28: How to upload "Office Payment Proof" of my oders?

A: If you ever forget your password, you can request it by clicking on the "Forget your Password" link on the log in page.